This page explains how to permanently delete your Mind Screen account, published by ZeusCom, together with the data attached to it.
Deletion is permanent and cannot be undone. Your assessment history and your reports cannot be recovered afterwards. If you want to keep a copy of a report, export it as a PDF from the app before you delete your account.
Option 1 — Delete it yourself, in the app (immediate)
This is the fastest route, and it takes effect straight away.
- Open Mind Screen and sign in to the account you want to delete.
- Go to the Profile tab.
- Scroll to the bottom, to the Account section, and tap Delete account.
- Read what will be removed, then type
DELETEto confirm. - Confirm your identity — enter your password, or sign in again with Google or Apple, depending on how you created the account.
- Confirm one last time. Your account and your data are erased immediately.
Option 2 — Ask us to delete it (if you already uninstalled the app)
If you no longer have the app installed, or you cannot sign in, send us an email and we will handle it for you.
The button opens your email app with the request pre-written. If it does not work, simply write to mindesuite1@gmail.com with the subject “Account deletion request — Mind Screen” and state the email address of the account concerned.
Send the request from the email address of the account itself whenever you can. If you cannot, we will ask you a question to verify that the account is yours before we delete anything — we will never delete an account on an unverified request.
We acknowledge requests within 7 days and complete deletion within 30 days at the latest.
What gets deleted
| Data | Outcome |
|---|---|
| Your account and sign-in credentials | Permanently deleted |
| Your profile — name, email, age, gender | Permanently deleted |
| Every completed assessment: answers, scores, generated reports | Permanently deleted from your device (they are never stored on our servers) |
| Your subscription status on our servers | Permanently deleted |
| Technical request logs attached to your account | Permanently deleted |
| Voice recordings | Nothing to delete — recordings are already erased right after they are transcribed, during the assessment itself |
What is not deleted, and why
| Data | Reason | Retention |
|---|---|---|
| Purchase and billing records | Held by Google Play and by our subscription provider to meet accounting and tax obligations. We are not able to erase them on your behalf. | As required by applicable law |
| Crash reports | Anonymous technical reports about the app; they do not identify you and are not linked to your profile. | Up to 90 days |
| PDF reports you exported yourself | These files are saved in your own device storage, outside the app. We have no access to them. | You control them — delete them yourself |
Cancel your subscription first
Deleting your account does not cancel your subscription. Subscriptions are managed by Google Play, not by us, so you will keep being charged until you cancel.
Cancel it before you delete your account: Google Play Store → your profile picture → Payments and subscriptions → Subscriptions → Mind Screen → Cancel subscription.
Questions
ZeusCom — Mind Screen
mindesuite1@gmail.com
Changed your mind? Nothing on this page has been submitted — you can return to the site at any time.